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Toskin sizes vary from XS to XXL and our sizes are matching those you'd usually find in most of clothing stores. If you want to get advice about your size, please contact our Customer Service via <Contact> button.
Yes, for sure! Please contact our Customer Service via <Contact> button and we will be happy to assist you.
We do promotions on holidays of the Islamic calendar, which is twice a year on Eid al-Fitr and Eid al-Adha. We do not offer discounts in honor of the New Year or Christmas. Also sometimes we have spontaneous promotions, for example, discounts on cocoa-colored products on International Cocoa Day. We inform our customers about all promotions via social networks.
You can also get a discount coupon if you are our regular customer, please send a message to our Customer Service through <Contact> button.
You can also get a discount coupon if you are our regular customer, please send a message to our Customer Service through <Contact> button.
02 Payment
Please contact us via “Contacts" button. If you have attempted a payment, but it has failed, we will see it and contact you ourselves, but for a faster solution, we recommend that you drop a message to us first.
Cash payment is only possible in the showrooms. In all other cases, order should be paid online with a bank card or other payment system.
Important: not all models, colors and sizes listed in the shopping section are available in every showroom. So if you want to shop in the showroom, check what's in stock directly with them or contact our customer service and we can check if your product is available in a particular showroom! Thanks.
Important: not all models, colors and sizes listed in the shopping section are available in every showroom. So if you want to shop in the showroom, check what's in stock directly with them or contact our customer service and we can check if your product is available in a particular showroom! Thanks.
No, we can see your purchase if you proceed it through other social nets, so please don't try to re-order through the website.
03 Shipment
If you didn't receive your delivery tracking number, please contact our Customer Service via <Contact> button.
There are different ways we can ship your order to your city, please check the <Delivery> section on the bottom of our web.
Please plan in advance to pick up your order from the post office on time or to arrange a “Door-to-door Delivery” service.
If the order is returned to us and you want it back to you again, you will have to proceed delivery payment once again. Please contact us via the "Contacts" button.
If the order is returned to us and you want it back to you again, you will have to proceed delivery payment once again. Please contact us via the "Contacts" button.
Yes, but first we have to make sure that the showroom has your item. So please contact us via <Contact> button and we will double check if your item is available in particular showroom.
04 Cooperation
Generally we don't practice wholesale, cause we want to know why our customer wants to purchase so many items and where they will be put afterwards. If you are a showroom or a shop, please send an email to hi@toskin.shop. If you are a company that wants to purchase TOSKIN for its employees, we will be happy to assist you with that, please contact our Customer Service.
Please note, according to the Terms of Sale and the Purchase Agreement, any professional activity of re-sale, agency or distribution of our products without a prior authorization is prohibited.
Please note, according to the Terms of Sale and the Purchase Agreement, any professional activity of re-sale, agency or distribution of our products without a prior authorization is prohibited.
We will be happy to get a letter from you!
hi@toskin.shop
hi@toskin.shop
We are seeking for experienced tailors, story makers and customer service managers. Please contact us via hi@toskin.shop for more details.